Complaints

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At Takaful IKHLAS, customers are the centre of what we do. The voice of our customers matters to us. We welcome your feedback - be it suggestions, compliments or complaints. Help us improve our services, and service you better.
How to file a complaint

 

Website

https://www.takaful-ikhlas.com.my/ikhlas-contact/complaints

 

Letters

Complaints Unit Takaful IKHLAS
IKHLAS Point Tower 11A Avenue
5, Bangsar South, No. 8 Jalan Kerinchi
59200 Kuala Lumpur.

 

Branches

Complaint form is available at all 13 branches nationwide.

 

Emails

complaints@takaful-ikhlas.com.my

Please click here if you want to make a complaint through this portal.

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