Frequently Asked Questions (FAQ)
Learn more about the concept of takaful and how it affects your certificate.
About Takaful
What is Takaful
What are the differences between Takaful and Conventional Insurance?
What is Al-Wakalah?
What is the investment fund in Takaful IKHLAS?
What is the main difference between Personal Investment Account (PIA), Personal Risk Investment Account (PRIA) and General Risk Investment Account (GRIA)?
Please describe the Ta'awuni Account Pool.
How long is the process for Family Takaful claims?
What is E-Covernote?
What is the procedure of Motor claims?
Can the participant send his vehicle to any workshop of his choice?
How long is the surrender process?
When is the effective date of surrender?
I want to change my payment type from AutoDebit to BIRO. What are the documents that I have to submit for AutoDebit/Credit Card/FPX and BIRO application?
I want to change my Credit Card/AutoDebit number. What should I do?
My Credit Card has expired. What should I do?
How long does the AutoDebit/Credit Card/FPX and BIRO starts?
Can I change my policy term?
How can my policy be lapsed even when continuous deductions are made from my Credit Card/Auto Debit/BIRO/SI every month? Has the money been transferred from my old policy to the new policy?
Can I have more than one policy?
Status of policy issuance: When is it issued and when can it be delivered?
How do I renew my car insurance? Can I renew it online?
Is online renewal applicable for motorcycles as well?
MNRB Group
MNRB Group
Takaful Ikhlas Family Berhad
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
Takaful Ikhlas General Berhad
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
Takaful Ikhlas Family Berhad
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
Takaful Ikhlas General Berhad
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
Email
ikhlascare@takaful-ikhlas.com.my
ikhlascare@takaful-ikhlas.com.my
Tel
03-2723 9999
03-2723 9696
03-2723 9999
03-2723 9696
Email
ikhlascare@takaful-ikhlas.com.my
ikhlascare@takaful-ikhlas.com.my
Tel
03-2723 9999 03-2723 9696
03-2723 9999 03-2723 9696
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