Frequently Asked Questions (FAQ)
Learn more about the concept of takaful and how it affects your certificate.
e-Invoice
What is e-Invoice?
What is e-Invoice?
Is e-Invoice applicable to transactions in Malaysia only?
Is e-Invoice applicable to transactions in Malaysia only?
Are all businesses required to issue e-Invoice?
Are all businesses required to issue e-Invoice?
Are Clients allowed to continue claiming for tax deduction/personal tax relief without an e-Invoice?
Are Clients allowed to continue claiming for tax deduction/personal tax relief without an e-Invoice?
What are the consequences for failure to issue e-Invoice?
What are the consequences for failure to issue e-Invoice?
Should corporate Clients registered with the Companies Commission of Malaysia (SSM) furnish their old and new business registration numbers to the Company?
Should corporate Clients registered with the Companies Commission of Malaysia (SSM) furnish their old and new business registration numbers to the Company?
Are Clients required to provide their relevant details to the Company for the issuance of e-Invoices?
Are Clients required to provide their relevant details to the Company for the issuance of e-Invoices?
Which TIN should individual/corporate Clients use for the purpose of e-Invoice?
Which TIN should individual/corporate Clients use for the purpose of e-Invoice?
Does the Personal Data Protection Act 2010 govern the processing of e-Invoice?
Does the Personal Data Protection Act 2010 govern the processing of e-Invoice?
Can annual contribution statements be used for consolidated e-Invoice purposes?
Can annual contribution statements be used for consolidated e-Invoice purposes?
Given that premium/contribution statements are issued to policyholders/contract holders only once a year, can Clients request for a validated e-Invoice from the Company on an ad-hoc basis outside the usual statement issuance cycle?
Given that premium/contribution statements are issued to policyholders/contract holders only once a year, can Clients request for a validated e-Invoice from the Company on an ad-hoc basis outside the usual statement issuance cycle?
Upon termination of a policy/contract, would the Company be required to issue a refund note e-Invoice to the participants/contract holder for the return of contribution?
Upon termination of a policy/contract, would the Company be required to issue a refund note e-Invoice to the participants/contract holder for the return of contribution?
What is the e-Invoice treatment for takaful claims, compensation and benefit payments (such as maturity benefit payout or any other form of benefit payout based on product features) made by the Company to a participant/contract holder beneficiary?
What is the e-Invoice treatment for takaful claims, compensation and benefit payments (such as maturity benefit payout or any other form of benefit payout based on product features) made by the Company to a participant/contract holder beneficiary?
What is the e-Invoice treatment for payment to agents / bancatakaful partners?
What is the e-Invoice treatment for payment to agents / bancatakaful partners?
Is there any specific application required to scan the e-Invoice QR code?
Is there any specific application required to scan the e-Invoice QR code?
What does the e-Invoice QR code contain?
What does the e-Invoice QR code contain?
How will the Company ensure the security and privacy of the e-invoice?
How will the Company ensure the security and privacy of the e-invoice?
If there is an error in accessing the QR code, what should I do next?
If there is an error in accessing the QR code, what should I do next?
How do I verify that the details of an e-Invoice are accurate? If there is any error in the e-Invoice, can it be revised? Who should I contact to raise the issue?
How do I verify that the details of an e-Invoice are accurate? If there is any error in the e-Invoice, can it be revised? Who should I contact to raise the issue?
MNRB Group
MNRB Group
Takaful Ikhlas Family Berhad
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
Takaful Ikhlas General Berhad
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
Takaful Ikhlas Family Berhad
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
(200201025412) (593075-U)
9th Floor, IKHLAS Point, Tower 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200, Kuala Lumpur
Takaful Ikhlas General Berhad
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
(201701019705) (1233870-A)
5th Floor, Bangunan Malaysian Re No.17, Lorong Dungun, Damansara Heights 50490 Kuala Lumpur
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For info, contact Takaful IKHLAS or visit PIDM website.
For info, contact Takaful IKHLAS or visit PIDM website.
