TAKAFUL MADE ACCESSIBLE
We offer an active engagement model wherein Takaful IKHLAS customers are aware of:
- Multi-channel options & accessibility for purchase and enquiry.
- Where and how to provide feedback, suggestions and to complain.
Better Engagement & Improved Services
We will make takaful products easily accessible via various channels, physically and virtually, to obtain information, purchase or make enquiries.
- We offer an active engagement for customers:
Customers are provided with online channel https://www.takaful-ikhlas.com.my/ for online subscription of motor and selected non-motor products.
- Our products offerings are easily accessible via various channels, physically and virtually.
- More channels will be made available for customers to reach us in the future.
We will actively seek feedback, suggestions or complaints on how we can serve customers better.
- We are committed to provide efficient and effective services in handling enquiries and complaints. You can contact Takaful IKHLAS through these channels:
- We are committed to conduct periodic customer satisfaction feedback findings to ensure that customers’ needs are fulfilled.