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You are here: Home > Services > General Claims > Non-Motor Claims


Our Non Motor classes are divided into the following categories:

Properties

  • Fire Claim
  • Houseowner/Householder Claim
  • Consequential Loss


  • Personal Accident
  • Personal Accident (Individual) Claim
  • Group Personal Accident Claim
  • Perdana PA Claim
  • Kembara PA Claim


  • Miscellaneous
  • Comprehensive Peril Claim
  • Burglary Claim
  • Money Claim
  • Fidelity Guarantee Claim
  • Plate Glass Claim


  • Liability
  • Public Liability Claim
  • Employer’s Liability Claim
  • Workmen Compensation Claim


  • Engineering
  • Contractor All Risk Claim
  • Erection All Risk Claim
  • Machinery Breakdown Claim
  • Claims Procedure

    3 Easy Steps for Claims Payment

  • Step 1-
  • Make a police report immediately after the incident (if necessary)
  • Step 2-
  • Notify our claims department of the incident and get the claim form to be filled in at out nearest branch / download. Kindly refer to the claims checklist for the required supporting documents for each type of claim.
  • Step 3-
  • Wait for our approval letter to be delivered to you. Sign the discharge voucher and return it to us for payment.

    Claims Supporting Documents List

    1) Fire
  • Duly completed claim form
  • Police report
  • Fire brigade report
  • Quotation for repair/reinstatement
  • Purchase/replacement invoice
  • Technical report from suppliers/repairers on the nature and extend of damage sustained
  • Photograph depicting damages


  • 2) Personal Accident

    Injury:
  • Duly completed claim form
  • Medical leave chit (for disability compensation)
  • Salary slip (where sum covered is not on fixed amount)
  • Medical report (attached to claim form)
  • Original medical bills
  • Copy of identity card
  • Police report (if involved in road accident)
  • Employment/Appointment letter (for group where certificate is arranged on unnamed basis)


  • Fatal:
  • Duly completed claim form
  • Police report
  • Death certificate
  • Burial permit
  • Post mortem report. (if any)
  • Salary slip (where sum covered is not on fixed amount)
  • vii. Employment/Appointment letter (for group where certificate is arranged on unnamed basis)

    3) Burglary
  • Duly completed claim form
  • Police report
  • Substantiating documents of stolen items i.e. purchase receipt, delivery orders, stock records, etc
  • Inventory listing of the stolen item
  • Replacement bills
  • Photograph of damaged premises, if repairs had to be urgently effected


  • 4) Money
  • Duly completed claim form
  • Police report
  • Daily bank-in slips/vouchers
  • Bank statement of accounts
  • Cash bok/ledgers
  • Daily summary of sales sheet
  • Sales invoices/cash bills
  • Original bill/receipt for the damage to premises/safes/cabinets


  • 5) Fidelity Guarantee
  • Duly completed claim form
  • Police report
  • Internal enquiry report
  • Employment/appointment letter
  • Details of items and/or money defalcated
  • Purchase/sales invoices
  • Daily cash collection records


  • 6) Plate Glass/Comprehensive Peril
  • Duly completed claim form
  • Photograph depicting damages
  • Purchase invoices
  • Replacement/quotation invoices


  • 7) Public Liability
  • Duly completed claim form
  • Police report if any
  • Letter of claim from the Third Party together with substantiating documents to prove their loss, if any
  • All writs, summons etc. with regard to the claim.
  • Medical report/post mortem report (bodily injury/fatal)
  • Engineer’s report or Forensic report (if claim is substantial)
  • Photographs or sketch of the scene of the incident.


  • 8) Employers Liability/Workmen Compensation (WC)

    Non-Fatal:
  • Duly completed claim form
  • Police report if applicable
  • Medical report and original medical receipts
  • Salary voucher
  • Labour assessment (for WC)

    Fatal:
    The following additional documents are required:
  • Post mortem report
  • Death certificate
  • Burial permit


  • Click here to download Claims Forms
         

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