Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy
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You are here: Home > Services > General Claims > Non-Motor Claims


Our Non Motor classes are divided into the following categories:

Properties

  • Fire Claim
  • Houseowner/Householder Claim
  • Consequential Loss

Personal Accident
  • Personal Accident (Individual) Claim
  • Group Personal Accident Claim
  • Perdana PA Claim
  • Kembara PA Claim

Miscellaneous
  • Comprehensive Peril Claim
  • Burglary Claim
  • Money Claim
  • Fidelity Guarantee Claim
  • Plate Glass Claim

Liability
  • Public Liability Claim
  • Employer’s Liability Claim
  • Workmen Compensation Claim

Engineering
  • Contractor All Risk Claim
  • Erection All Risk Claim
  • Machinery Breakdown Claim

Claims Procedure

3 Easy Steps for Claims Payment

  • Step 1-
  • Make a police report immediately after the incident (if necessary)
  • Step 2-
  • Notify our claims department of the incident and get the claim form to be filled in at our nearest branch / download. Kindly refer to the claims checklist for the required supporting documents for each type of claim.
  • Step 3-
  • Wait for our approval letter to be delivered to you. Sign the discharge voucher and return it to us for payment.

Claims Supporting Documents List

1) Fire
  • Duly completed claim form
  • Police report
  • Fire brigade report
  • Quotation for repair/reinstatement
  • Purchase/replacement invoice
  • Technical report from suppliers/repairers on the nature and extend of damage sustained
  • Photograph depicting damages

2) Personal Accident

    Injury:
  • Duly completed claim form
  • Medical leave chit (for disability compensation)
  • Salary slip (where sum covered is not on fixed amount)
  • Medical report (attached to claim form)
  • Original medical bills
  • Copy of identity card
  • Police report (if involved in road accident)
  • Employment/Appointment letter (for group where certificate is arranged on unnamed basis)

    Fatal:
  • Duly completed claim form
  • Police report
  • Death certificate
  • Burial permit
  • Post mortem report. (if any)
  • Salary slip (where sum covered is not on fixed amount)
  • Employment/Appointment letter (for group where certificate is arranged on unnamed basis)


3) Burglary
  • Duly completed claim form
  • Police report
  • Substantiating documents of stolen items i.e. purchase receipt, delivery orders, stock records, etc
  • Inventory listing of the stolen item
  • Replacement bills
  • Photograph of damaged premises, if repairs had to be urgently effected

4) Money
  • Duly completed claim form
  • Police report
  • Daily bank-in slips/vouchers
  • Bank statement of accounts
  • Cash bok/ledgers
  • Daily summary of sales sheet
  • Sales invoices/cash bills
  • Original bill/receipt for the damage to premises/safes/cabinets

5) Fidelity Guarantee
  • Duly completed claim form
  • Police report
  • Internal enquiry report
  • Employment/appointment letter
  • Details of items and/or money defalcated
  • Purchase/sales invoices
  • Daily cash collection records

6) Plate Glass/Comprehensive Peril
  • Duly completed claim form
  • Photograph depicting damages
  • Purchase invoices
  • Replacement/quotation invoices

7) Public Liability
  • Duly completed claim form
  • Police report if any
  • Letter of claim from the Third Party together with substantiating documents to prove their loss, if any
  • All writs, summons etc. with regard to the claim.
  • Medical report/post mortem report (bodily injury/fatal)
  • Engineer’s report or Forensic report (if claim is substantial)
  • Photographs or sketch of the scene of the incident.

8) Employers Liability/Workmen Compensation (WC)

    Non-Fatal:
  • Duly completed claim form
  • Police report if applicable
  • Medical report and original medical receipts
  • Salary voucher
  • Labour assessment (for WC)

    Fatal:
    The following additional documents are required:
  • Post mortem report
  • Death certificate
  • Burial permit

Click here to download Claims Forms
     

Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy

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Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy