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In today’s world of increased global competition,
taking full advantage of each customer interaction has
become a strategic imperative. For Takaful IKHLAS , the
focal point of building strong relationships with customers
is Ikhlas Care. Given the potential magnitude of this
interaction, Ikhlas Care has the opportunity to make
our customer interactions more personalized. It is hoped
that you will find Ikhlascare necessary should you need
any further assistance on enquiries or complaints.
Customer
Service Centre
The following services are provided at the CSC:
Payment – cash, cheque or credit card
Immediate quotation- quotation for Motor, Houseowner/Householder,
Fire.
Policy Renewal/ Cover Note-immediate issuance of
covernote.
Enquiries-handling general enquiries
Sale of gift items
Working hours
MON-THUR : 8.30 am – 5.30 pm
FR : 9.00 am – 5.30 pm
Please click here for our Customer Service Branches
Network
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Call
Centre
If you have any queries or want to know more about our
products and services, you can reach us at:
Phone : 03-7801 1488
Fax : 03-7955 4868
Email us : ikhlascare@takaful-ikhlas.com.my
Working hours : MON-FRI
8.30 am – 5.30 pm
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Complaints
Unit
Ground Floor Bangunan Takaful IKHLAS
14 Jalan 19/1
47300 Petaling Jaya
Selangor Darul Ehsan
Email us : complaints@takaful-ikhlas.com.my
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Online Customer Care System
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