Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy
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In today’s world of increased global competition, taking full advantage of each customer interaction has become a strategic imperative. For Takaful IKHLAS , the focal point of building strong relationships with customers is IKHLAS Care. Given the potential magnitude of this interaction, IKHLAS Care has the opportunity to make our customer interactions more personalized. It is hoped that you will find IKHLAS Care necessary should you need any further assistance on enquiries or complaints.


Customer Service Centre

The following services are provided at the CSC:

  • Payment - cash, cheque or credit card

  • Immediate quotation- quotation for Motor, Houseowner/Householder, Fire

  • Policy Renewal/ Cover Note-immediate issuance of covernote

  • Enquiries-handling general enquiries

  • Sale of gift items

Working hours
MON-THUR : 8.30 am – 5.30 pm
FR : 9.00 am – 5.00 pm

Please click here for our Customer Service Branches Network


Call Centre


If you have any queries or wants to know more about our products and services, you can reach us at:
Phone : 03-2723 9696
Fax : 03-2723 9998
Email us : ikhlascare@takaful-ikhlas.com.my
Working hours : MON-THUR 8.30 am – 5.30 pm
FR : 8.30 am – 5.00 pm


Complaints Unit


Customer Relationship Management (CRM)
IKHLAS Point
Tower 11A, Avenue 5
Bangsar South, No. 8 Jalan Kerinchi
59200 Kuala Lumpur


Email us : complaints@takaful-ikhlas.com.my

  How to make a complaint


Online Customer Care System

     

Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy

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A wholly-owned subsidiary of MNRB Holdings Berhad.

Takaful Solution Provider in Malaysia - auto insurance, auto takaful, car insurance, education plan, fire insurance, health insurance, home insurance, home takaful, hospitalization benefit, insurance, medical protection, motor, motor insurance, motor takaful, mrta, mrtt, personal accident, takaful, takaful provider, travel insurance, motor policy